At Archences (“the Company”, “We”, “Our”, or “Us”), which owns and operates the Ercances website, your privacy is a top priority. This Privacy Policy explains how and why We may collect, store, use, and/or share (“Process”) your personal information when you interact with Our services (“Services”), including:
- Visiting Our website at www.ercances.com, or any other website operated by Archences that links to this Privacy Policy;
- Submitting information to Us voluntarily through contact forms, emails, or other communication methods.
All information submitted in the above ways is referred to in this Policy as “Data.”
How We Use Your Data
We may Process your Data for the following purposes:
1. To Deliver Services
To provide and manage the Services you request from Ercances and Archences.
During Business Transfers: Such as mergers, acquisitions, or asset transfers involving Archences or Ercances.
2. To Respond to Inquiries
To communicate with you and resolve questions, issues, or concerns related to Our Services.
3. To Contact You
We may use your Data to send service-related communications via email, calls, SMS, or app notifications, including system updates, security alerts, or product information.
4. To Provide News and Offers
We may send newsletters and updates about Our Services and events that align with your previous interests, unless you opt out.
5. To Send Administrative Notices
To notify you of changes to Our terms, policies, or relevant operational updates.
6. To Improve Our Website
To analyze and enhance the functionality and usability of Our website based on user behavior and feedback.
Note: We do not use your personal data for purposes beyond what is stated here unless we obtain your explicit consent.
Sharing of Information
We do not sell or rent your Data to third parties. We may share your information under the following circumstances:
- With Service Providers: Vendors who support Our website, technology, and operations.
- During Business Transfers: Such as mergers, acquisitions, or asset transfers involving Archences or Ercances.
- Legal Requirements: To comply with applicable laws or legal processes.
- With Your Consent: For any additional purposes, only when you provide explicit permission.
Data Retention
We retain your Data only as long as necessary for the purposes described above, or as required by applicable laws. This includes:
- Fulfilling legal and contractual obligations,
- Handling disputes,
- Enforcing Our agreements and policies.
Your Rights
You have the right to:
- Access the Data We hold about you;
- Correct inaccurate or incomplete personal information;
- Request Deletion of your Data, subject to legal exceptions;
- Opt Out of promotional communications.
To exercise these rights, please contact us at client@archences.com.
Security of Your Information
We implement appropriate technical and organizational safeguards to protect your Data. However, no system can guarantee complete security. We advise you to access Our Services through secure networks and devices.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. All changes will be posted on this page. Continued use of Our website after updates constitutes your acceptance of the revised policy.
For questions or concerns regarding this Privacy Policy, contact us at: client@archences.com